The ShareASale tracking code involves two scripts. The first is placed in your <head> tag on every page of your site. The second is placed on your confirmation page.
Master Tag Installation
In your Subbly admin, please visit your Dashboard from the panel on the left and click the Site Settings icon. Click the Code Injection tab. In the box labeled "Before </head> end tag," copy and paste in the below code.
You can view a guide here: https://support.subbly.co/dashboard-apps/site-settings-app#code_injection
Where !!!!! is your Master Tag ID. Replace the !!!!!! in the code with your Master Tag ID.
For merchants in the Setup Wizard, you can find this within Step 4 (Tracking Code Installation).
For Live Merchants, you can find this by navigating to MY ACCOUNT > ACCOUNT DETAILS
Account Details: https://account.shareasale.com/m-account.cfm
If you cannot locate your Master Tag ID, or would like to verify that you have one, please submit a ticket to our ShareASale support staff.
Make sure you click the SAVE button at the bottom of the screen.
Conversion Tracking Pixel Installation
When the above Master Tag has been placed, please visit this page in your admin: https://www.subbly.co/admin/marketing/tracking
Paste the below code in the blank field:
Replace XXXXX in the script below with your ShareASale Merchant ID.
Please also make sure that you replace the !!!! in the code with your Master Tag ID according to the Master Tag Installation instructions above.
Click SAVE, and you're ready to move forward with testing!
Now that your tracking tags have been installed, we will need to test that everything is working as expected. To do this, we’ll simulate an Affiliate referred purchase by clicking a ShareASale test link and then running a purchase on your store. If the test is successful we’ll see a record appear in your ShareASale console, which we will VOID so that it doesn’t debit commissions from your account.
If you were emailed a link to this document, a test link may have been provided to you. If it wasn’t, you can obtain one from your account by clicking here.
NOTE: If you do not click the test link your order will not track.
The test link should direct you to your own store. Once there, please purchase any item in your store. Sometimes Merchants will have a test item worth $1.00 sale price, but above $0.00 minimum.
After the purchase is complete, navigate to www.shareasale.com in your browser and log into your account. Click Reports and then click Transaction Details from the drop-down menu.
Filter the report for Affiliate ID 178 using the panel on the left. The filtered view should now show your test purchase as an entry with today’s date.
If the order tracked successfully…
Your account is now ready to use ShareASale with your store. Please contact us at ShareASale@ShareASale.com for further information about:
Product specific commissions (offer different commissions by product)
New customer incentives (offer commission bonuses for new customers)
Exclusive coupon codes (used for tracking conversions without link clickthrough)
If the order does not show up in the Transaction Details Report…
Please verify that you have completed all of the steps as instructed. Common mistakes include not entering the correct Merchant ID in your tracking code and forgetting to click the test link.
If after verifying all of these steps your tracking still does not work please contact our support team at ShareASale@ShareASale.com.