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  1. ShareASale
  2. Affiliate Account Support

Affiliate Account Support

Getting Started

  • How long does it take for a merchant to approve me onto a program?
  • How do I sign up with my social media account?
  • What is Affiliate Marketing?
  • How do I join ShareASale as an affiliate?
  • How do I join a merchant program?
  • How can I contact a merchant?
See all 11 articles

Tools

  • How do I get banner ads?
  • How can I create an affiliate link?
  • How do I find a merchant's coupons?
  • Can I use any images from the merchant's website?
  • What are the different banner sizes available?
  • How to Grab a Link
See all 10 articles

Tracking & Reporting

  • Merchant Timespan Report
  • Why are there discrepancies in the clicks registered at ShareASale and my analytics?
  • How does the Non-Tracked Order Inquiries tool work?
  • How long does a tracking cookie remain in the customer's browser?
  • Why am I not converting?
  • How do I find out why a transaction has been voided?
See all 11 articles

Affiliate Payments

  • US Tax forms (1099 & W9) - FAQs
  • Where can I see an overview of my payments?
  • How long does it take for the payment to reach my bank account?
  • When will I get paid?
  • Why haven't I received my payment: a checklist
  • Why was my transaction rejected?
See all 10 articles

Other Topics

  • Affiliate Pay Per Click (PPC) Compliance Tool
  • Reviewing Merchant Invitations
  • How to activate and deactivate the Two-Step Verification
  • How do I promote affiliate links on social media platform?
  • How can I manage or edit user permissions?
  • How do I make links open in a new window?
See all 32 articles
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